Frequently asked questions
The things people ask us most. If yours isn't here, send us a message and we'll answer it personally.
Services and sessions
Which service should I start with?
If you want a personal plan, start with a consultation. If you like structure and company, try a program. Still not sure? Book the free 20-minute intro call and we'll help you choose.
How long are sessions?
First consultations are 60 minutes and follow-ups 45. Workshops run for 90 minutes. Program sessions are 60 minutes each week.
Do you work online or in person?
Both. Consultations and most programs are available by video. Workshops and some program cohorts also run in person at our studio.
Who are your programs for?
Healthy adults who want better routines. Our services don't diagnose or treat medical or mental health conditions, so if you're currently receiving care, please check with your provider before starting.
Booking and cancellations
How do I book?
Use the booking page to request a date and time. We confirm by email within one business day.
What is your cancellation policy?
You can reschedule or cancel free of charge up to 24 hours before a session. Later cancellations may be charged in full.
How do I pay?
We send an invoice when we confirm your booking. Program places are confirmed once paid.
Corporate wellness
What size organizations do you work with?
Teams from 10 to several hundred people. Workshops work best with up to 40 participants per session.
How do we get a proposal?
Send the corporate inquiry form with your team size and goals. We'll set up a short call and send a written proposal within a week.
Still have a question? Ask us directly.